Privacy Policy

1. Introduction

League Meister ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports team and league management platform ("Service").

We are committed to compliance with applicable privacy legislation, including:

• PIPEDA - Personal Information Protection and Electronic Documents Act (Canada)
• GDPR - General Data Protection Regulation (European Union)
• Provincial privacy laws where applicable

By using our Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Data Controller

For the purposes of GDPR and other applicable data protection laws, League Meister is the data controller responsible for your personal information.

3. Information We Collect

3.1 Information You Provide

We collect information you provide directly, including:

• Account Information: Name, email address, password, phone number
• Profile Information: Profile photos, biographical information
• Player Information: Name, birthdate, gender, registration numbers, profile photos
• Contact Information: Parent/guardian contact details for minor players
• Organization Information: Club name, address, team details
• Staff Information: Qualifications, certifications, credential documents
• Payment Information: Billing details (processed securely by our payment provider)

3.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Device Information: Browser type, operating system, device identifiers
• Usage Information: Pages viewed, features used, time spent on pages
• Log Data: IP address, access times, referring URLs
• Location Information: General geographic location based on IP address

3.3 Photos and Media

We collect and store photos that users upload, including:

• User profile photos
• Player profile photos (including photos of minors)
• Team logos and images
• Staff/coach photos

Photos are stored securely and accessed only by authorized users within your organization via time-limited secure URLs.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations
• Enforce our Terms of Service

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide you with our Service and fulfill our contractual obligations
• Legitimate Interests: Processing for our legitimate business interests, such as improving our Service and ensuring security, where these interests are not overridden by your rights
• Consent: Where you have given clear consent for specific purposes, such as uploading photos or receiving marketing communications
• Legal Obligation: Processing necessary to comply with applicable laws

6. How We Share Your Information

6.1 Within Your Organization

Your information may be shared with authorized members of your sports organization, including:

• Club administrators
• Team coaches and managers
• Other team members and their parents/guardians
• League administrators (if participating in a league)

6.2 Service Providers

We share information with third-party service providers who assist us in operating our Service:

• Cloud hosting providers (data storage and computing)
• Payment processors (subscription billing)
• Analytics providers (usage analytics)
• Email service providers (transactional communications)

These providers are contractually obligated to protect your information and may only use it for the purposes we specify.

6.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

7. International Data Transfers

Our primary data storage is located in Canada. However, some of our service providers may process data in other countries.

For EU/EEA users: When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequacy decisions (including Canada)
• Other legally approved transfer mechanisms

Canada has been recognized by the European Commission as providing adequate data protection.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Service and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Account data: Retained while your account is active and for a reasonable period afterward to comply with legal requirements.

Photos and media: Retained while associated with an active account. Deleted upon account deletion or upon request.

When data is no longer needed, we securely delete or anonymize it.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/HTTPS) and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls limiting who can access personal data
• Time-limited secure URLs for media access
• Secure cloud infrastructure with reputable providers

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

10.1 Rights Under PIPEDA (Canada)

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Withdrawal of Consent: Withdraw consent for certain processing activities
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

10.2 Rights Under GDPR (European Union)

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request restriction of processing
• Data Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time
• Complaint: Lodge a complaint with your local supervisory authority

10.3 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@leaguemeister.com. We will respond to your request within 30 days (or sooner as required by applicable law).

We may need to verify your identity before processing your request.

11. Children's Privacy

Our Service is designed to be used by sports organizations that may include minor players (under 18 years of age). We take the privacy of children seriously.

11.1 Collection of Minor's Information

Information about minors (including names, birthdates, and photos) is collected through accounts managed by:

• Parents or legal guardians
• Club administrators acting with parental consent

11.2 Parental Consent

By uploading information or photos of a minor, the uploading user represents that they:

• Are the parent or legal guardian of the minor, OR
• Have obtained explicit consent from the parent or legal guardian

11.3 Parental Rights

Parents and guardians may request access to, correction of, or deletion of their child's information by contacting us at privacy@leaguemeister.com.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential cookies: Required for the Service to function properly
• Analytics cookies: Help us understand how users interact with our Service
• Preference cookies: Remember your settings and preferences

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

We use Google Analytics to analyze usage patterns. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

13. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you access through our platform.

14. Marketing Communications

With your consent, we may send you promotional communications about our Service. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at privacy@leaguemeister.com

Note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending you an email notification (for significant changes)
• Displaying a notice within the Service

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

17. Regulatory Authorities

If you are not satisfied with our response to a privacy concern, you may contact the relevant regulatory authority: